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FAQS
FAQS
License keys/serial numbers are emailed out within 30 minutes of purchase during normal business hours (6am – 5pm Pacific Time). After hours licenses are emailed up to 2 hours after purchase before 8pm Pacific Time. Remaining licenses will be emailed the following morning. For orders placed on a weekend after 8pm Pacific Time, licenses are filled the next day by noon.
Volume or subscription products can take anywhere from 3-5 business days to fulfill.
Download links are contained within the email containing the license from support@anysoftwarekey.net
Typically we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, you can call us at 1-800-318-1439 x 1 and speak with a representative to help resolve your issue.
Typically when this happens there is a typo in the email submitted at check out. You can write support@anysoftwarekey.net for assistance.
You can call us at 1-800-318-1439 x 1 and speak with a representative that will resend the download information.